Email Us
The fastest way to reach the team is by email. We read every message and try to reply within two to three working days, though response times can be longer during busy periods. Please include as much detail as possible so we can help you quickly.
contact.html in your editor and change hello@ipsum-lorem.online (appears twice on this page) to your real email address before going live.
What to Include in Your Message
To help us help you faster, please include the following details when relevant:
- For bug reports: what you were trying to do, what you expected to happen, what actually happened, and which browser and device you were using.
- For feature requests: a short description of the feature and the problem it would solve for you.
- For general questions: the specific page or tool you are asking about.
- For licensing questions: the exact use case, so we can give a precise answer.
Common Questions We Receive
Before writing, you might find your answer in the FAQ on our homepage or in the guide to lorem ipsum. Here are three questions we get asked most often.
Is lorem ipsum free to use?
Yes. Lorem ipsum is in the public domain and can be used in any project, commercial or personal, without attribution.
Do you offer an API?
Not yet. The generator currently runs entirely in the browser and has no public API. It is on the roadmap if there is demand.
Can I use this in my commercial product?
Yes, the placeholder text itself is free. If you plan to embed the generator code in a product, please contact us first.
Do you accept guest posts?
We occasionally publish guest articles about typography, design and placeholder content. Send a short pitch first.
Bug Reports
If a button does not work, the output looks wrong, or a language shows broken characters, please tell us. Include your browser name (Chrome, Safari, Firefox, Edge), your operating system (Windows, macOS, iOS, Android) and, if possible, a screenshot. Reproducible bug reports are always prioritised and usually fixed within a few days.
Feature Requests
Many of the features on this site exist because users asked for them. If there is a style, output format or integration that would make your life easier, tell us about it. We cannot promise every request will be built, but we do read them all and evaluate them against the goal of keeping the tool fast and simple.
Feedback and Suggestions
Even if you do not have a specific bug or feature in mind, general feedback is welcome. Did the tool save you time? Was anything confusing? Was the interface pleasant to use on your device? That kind of feedback is harder to collect than bug reports and just as valuable.
Privacy and Data Requests
Because this tool runs entirely in your browser, we do not hold any of your text on our servers. There is nothing to request or delete from our side. If you have a question about how the site handles data, see the privacy policy.
Business and Press Enquiries
For partnership enquiries, press requests or anything related to advertising on the site, please use the same email address above with a clear subject line such as "Partnership" or "Press". We do not accept paid guest posts, sponsored links or link insertions, and those requests are declined automatically.
Response Times
This website is run by a small team. In most weeks, we answer emails within 48 hours. During holidays or after a major update the queue can be longer, but every message gets read. If you have not heard back after five working days, please send a polite follow-up — it occasionally happens that messages land in the wrong folder.
Other Ways to Reach Us
We do not maintain a phone line or live chat. Email is the only official channel. If you see someone claiming to represent ipsum-lorem.online on another platform, please treat it with caution and let us know.